Privacy Policy

PT Prudential Life Assurance is committed to safeguarding your privacy. When you use this Website, PT Prudential Life Assurance will not collect any information which identifies your personal identity until you in fact decide to buy our insurance products, register as a member, and/or file information for job application purpose.

Except as specified in the "Collection of Personal Information" section below, PT Prudential Life Assurance will not disclose any of your personally identifiable information to third parties except upon your permission or under special circumstances.

PT Prudential Life Assurance will take all reasonable steps to ensure that the personal data you provide to us are properly stored.

If you have any queries in relation to our privacy policy and practice, please feel free to contact us.

 

Collection of Personal Information

The following are purposes for which personal information are collected by PT Prudential Life Assurance from website users:

1)     Provision and design of insurance, financial services or related products;

2)     Processing of any credit, medical, security and underwriting checks and insurance claims.

3)     Statistics and research;

4)   Marketing (including direct marketing) of insurance, financial services or related wealth management products by PT Prudential Life Assurance, its affiliates or partnering financial institutes;

5)     Communication with customers and/or users of this Websites;

6)   Meeting any disclosure requirements imposed by law or regulatory authorities on PT Prudential Life Assurance, its affiliates or partnering financial institutes.

Personal information of users of this Website collected by PT Prudential Life Assurance through this Website may be transferred and disclosed to any of the following parties (whether within or outside Indonesia) for the purposes as specified in (1) to (6) above:

a)     any associated companies of PT Prudential Life Assurance,

b)     any companies carrying on insurance and/or reinsurance related business;

c)     any insurance intermediaries who have an agency or brokerage agreement with PT Prudential Life Assurance;

d)     any insurance claim investigators;

e)     any associations and federations of the insurance industry that exist from time to time;

f)       any other service providers providing insurance and/or reinsurance related business;

g)    any agents, affiliates, contractors or third party service providers who provides administrative, telecommunications, computer, payment or other services to PT Prudential Life Assurance in relation to the operation of the business of PT Prudential Life Assurance;

h)     any credit reference agencies;

i)       any debt collection agencies;

j)    any persons and corporate entities to whom  PT Prudential Life Assurance is obliged to disclose under the requirement of any law relating to PT Prudential Life Assurance or any of its affiliates or business partners;

Users of this Website have the right to request access to and/or correction of their personal information held by PT Prudential Life Assurance. If any users of this Website want to access or correct their personal information held by PT Prudential Life Assurance, please contact us or write to our email customer.idn@prudential.co.id.