Contact Us

Head Office

    PT Prudential Life Assurance
    Prudential Tower
    Jl. Jend. Sudirman kav. 79
    Jakarta 12910
    INDONESIA

    Phone: (62-21) 2995-8888
    Fax: (62-21) 2995-8800
    Customer Line : 500085
    http://www.prudential.co.id/corp/prudential_en_id/
    customer.idn@prudential.co.id
    Visit us on: https://www.facebook.com/prudential.indonesia

    Customer Care operational hours:
    Monday-Friday: 08.15 am - 16.30 pm
    Saturday: 08.15 am - 12.00 pm

    Services on Saturday:
    1. PRUaccess registration
    2. Up date Policy Holder data
    3. Change payment method of premium from cash in to auto debit credit card (Visa/ Master/ BCA card) or auto debit bank account (Bank Permata/ Bank Mandiri/ Bank BCA/ Bank BII/ Bank BRI/ Bank BNI/ Bank CIMB Niaga)

    Customer Relations Officer operational hours:
    Monday - Friday : 07.00 am - 19.00 pm

    Please do not hesitate to contact us should you have inquiries or would like to make suggestions. Send us your feedback online by filling in the form with click "Email Us".

Location PT Prudential Life Assurance

PT Prudential Life Assurance

  • Prudential Tower Jl. Jend. Sudirman kav. 79 Jakarta 12910 INDONESIA
  • Monday-Friday: 08.15 am - 16.30 pm Saturday: 08.15 am - 12.00 pm
  • (62-21) 2995-8888
  • (62-21) 2995-8800
  • customer.idn@prudential.co.id